My spray foam installer has gone out of business — can I still claim?

Often, yes. If your installation was covered by an Insurance-Backed Guarantee (IBG), the claim is paid by the underwriter, not the installer — the installer being closed does not extinguish the cover. If you paid by credit card or on finance, Section 75 of the Consumer Credit Act can make the credit provider jointly liable with the installer. Both routes require independent technical evidence of what was installed and how it compares to the standards that applied. That evidence is what this report provides.

What is an Insurance-Backed Guarantee and how do I claim on it?

An Insurance-Backed Guarantee (IBG) is an insurance policy issued at the time of installation that mirrors the installer's workmanship warranty — typically 10 years. If the installer ceases trading, the IBG underwriter steps in. To claim, you contact the IBG administrator with the policy reference and supporting evidence: the original certificate, photographs, and an independent technical report documenting the defect. SprayFoamCheck's report is produced in a format IBG administrators recognise — photo-referenced, certificate-mapped, with fact and opinion separated.

I have no paperwork from the installer at all — is it still worth booking?

Yes. The absence of documentation that should exist — property-specific hygrothermal analysis, valid BBA certificate reference, installer certifications, warranty or IBG paperwork — is itself a material finding and is recorded as such. Many successful claims rest on what is missing as much as on what is present.

IBG & Section 75 route

Spray Foam Installer Gone Bust? Independent Evidence to Claim

If the company that installed your spray foam has closed, the workmanship warranty is worthless — but the Insurance-Backed Guarantee, Section 75, and ombudsman routes are not. They need independent technical evidence.

£295 fixed

This is a structured independent inspection plus a review of whatever documentation exists — produced specifically to support an IBG claim, a Section 75 claim against your credit provider, or a Financial Ombudsman complaint.

Call Jan — 07349 718935

5.0 from 8 clients on Google· Read our reviews

DEA Qualified — ABBE Level 3In line with PCA guidanceIBG-format reportNo removal arm

Who this is for

This service is for homeowners whose spray foam installer has gone into administration, liquidation, or simply disappeared — leaving the original workmanship warranty unenforceable.

If your installation was covered by an Insurance-Backed Guarantee, the underwriter remains liable. If you paid by credit card or finance, the credit provider is jointly liable under Section 75. Either route requires independent technical evidence of the defect — which is what this report provides.

What the report covers

Independent inspection of the spray foam installation as it stands today
BBA certificate cross-reference — installation vs the product's own certification conditions
Calibrated moisture meter readings (%MC) per timber location
Protmex HT607 psychrometer readings — RH, dew point, wet bulb at loft apex
Ventilation pathway assessment
Document and handover-pack review — what exists, what is missing, what is invalid
IBG / warranty paperwork review where available
Photographic record with fact-vs-opinion separation

What you can do with this report

Submit to the Insurance-Backed Guarantee underwriter as supporting evidence
Submit as part of a Section 75 claim with the credit card or finance provider
Escalate a rejected claim to the Financial Ombudsman Service
Provide to a claims firm or solicitor instructed on the case
Use to seek remediation via TrustMark where appropriate

Evidence to support the claim — not a guaranteed outcome

The report says what is in the loft and what the paperwork shows. Whether the IBG underwriter, credit provider, or ombudsman accepts the claim is their decision.

SprayFoamCheck has no removal arm, no installation arm, and no commercial relationship with any IBG administrator. The findings are what they are.

Frequently asked questions

See an example anonymised report (PDF) →Mis-sold spray foam — Section 75 / FOS evidence →Standard Spray Foam Inspection →How it works →

Ready to evidence your claim?

Covering North West England and North Wales. Fixed fee £295. Report within 48–72 hours of inspection.

07349 718935

Google Reviews

What our clients say

5.0 from 8 clients on Google

Posted on Google

Jan was extremely helpful. Talked us through the issues with spray foam very clearly and produced a detailed report with recommendations for next steps. He also followed up with an after sales call, and advised that he was there to help with any further advice that we may need. I would highly recommend.

Julie McConnell

August 2026

Posted on Google

WOW, What top notch service.... We have had no idea where to turn since the absolute mess provided by The spray foam installation. I found Sprayfoamcheck online and contacted Jan who has been professional and helpful from day one. His report and guidance has helped us start the ball rolling toward getting past the last two years of the mess we were left with physically and monetarily... 110% recommend this company and once we have established closure with this, i will provide a further update. THANK YOU !!!

Paul Barnett

August 2026

Posted on Google

If you are looking to get your Spray foam insulation independently checked then I can highly recommend Jan. The inspection report he provided was comprehensive, well-structured, and easy to understand. He carried out a thorough assessment, clearly identifying the condition of the spray foam insulation and explaining the findings with supporting photographs and detailed observations. The recommendations were practical, unbiased and extremely helpful, giving me confidence in the report's accuracy. Even after his inspection and report, I was able to contact him with any queries which he was more than happy to help with. He is worth every penny!

Jason Di Mascio

July 2026

Posted on Google

I cannot recommend Jan at Spray Foam Check highly enough. From start to finish, his professionalism, expertise, and dedication have been outstanding. The report he produced for me was incredibly thorough and detailed—far beyond anything I expected. Every aspect was carefully evidenced, clearly explained, and presented with a level of precision and care that has given me real confidence in moving forward with my claim. It's clear that Jan puts a huge amount of time and effort into his work, and it truly shows. What stood out most was not just the quality of the report, but the genuine commitment behind it. I felt fully supported throughout the process, and the final report is an invaluable document that I know will make a significant difference in resolving my situation. If you are looking for someone knowledgeable, diligent, and genuinely invested in achieving the best outcome for you, I wouldn't hesitate to recommend Jan. Thank you again—your work has made a huge difference to us.

Lel Brady

June 2026

Posted on Google

After Jan had surveyed the work done in my loft by , he produced a damning report (30 pages) of all the terrible work had done and, thanks to Jan, I was able to get a full refund from , which I can now use to get the work done by a reputable company. Jan was extremely thorough throughout & I am extremely grateful to him – he is a superstar!

Kim Adamson

June 2026

See all our reviews on Google →

Why are all our reviews on Google?

Simple: Google reviews are the one thing we can't control. We can't edit them, hide them, or choose which ones you see. Every review comes from a verified Google account and is published unedited, in public, where anyone can read it.

We built SprayFoamCheck on independence — no removal arm, no referral fees — so our reviews sit on the one platform where we have no say over what's shown. If a review site let us filter or curate, it wouldn't prove anything.

Still on the fence? Don't take this page's word for it. Read what other homeowners wrote, straight from the source — then decide.

Read our Google reviews →