Is your report accepted by mortgage lenders?

Lenders typically require a RICS valuation for a lending decision, which is a separate instruction we do not replace. The claim report is built for disputes, mis-selling and Section 75 / FOS claims, IBG claims, and to support or complement professional advice — not as a lender-accepted document.

Can your report be used as evidence for a Section 75 or Financial Ombudsman complaint?

Yes. The report is an independent technical document with the assessor's credentials, instrument readings, photographic record, and a clear separation of fact from opinion. It is produced specifically to be submitted as supporting evidence in a Section 75 claim, a Financial Ombudsman complaint, or an Insurance-Backed Guarantee claim. Whether the claim succeeds is for the lender, ombudsman, or insurer to decide — but the report gives that decision-maker the independent evidence they need to assess your case.

How does this differ from your standard spray foam inspection?

The on-site assessment is the same — foam type, condition, ventilation, moisture, timber observations, photographic record. The claim report adds a structured document and handover-pack review: whether the installation matches the relevant BBA certificate conditions, whether the hygrothermal analysis was property-specific, whether installer certifications were valid at the time of installation, and whether any warranty or IBG documentation was correctly issued. Findings are written in a fact-vs-opinion format suitable for third-party legal or ombudsman review.

Do you guarantee my claim will succeed?

No — and any assessor who tells you otherwise is misleading you. The report documents what is in the loft and what the paperwork shows, against the standards that applied at the time. That evidence is then assessed by the lender, ombudsman, or insurer. SprayFoamCheck is independent: the report says what it finds, whether that helps the claim or not.

What if I don't have the original paperwork from the installer?

The absence of the documentation that should exist is itself a material finding and is recorded as such in the report. A compliant installation should leave a property-specific hygrothermal analysis, a valid BBA certificate reference, installer certifications current at the time of work, and warranty or Insurance-Backed Guarantee paperwork. Where any of these are missing, the report documents that gap clearly.

For disputes & claims

Mis-Sold Spray Foam? Independent Evidence for a Section 75 or FOS Claim

If you paid for spray foam on finance or credit card and the work was mis-sold or poorly installed, you need independent technical evidence to support your claim.

£295 fixed

This is a structured independent inspection plus a review of the documentation and handover pack — produced specifically to support a Section 75 claim, a Financial Ombudsman complaint, or an Insurance-Backed Guarantee claim. Photo-evidenced, certificate-mapped, fact-vs-opinion separated.

Call Jan — 07349 718935

5.0 from 8 clients on Google· Read our reviews

DEA Qualified — ABBE Level 3In line with PCA (Property Care Association) guidanceFact vs opinion separatedNo removal arm — fully independent

Who this is for

This service is for homeowners who paid for spray foam — often via finance or credit card — and now believe the installation was mis-sold, badly executed, or non-compliant with the product's own BBA certificate.

It is also for homeowners whose complaint to the installer or finance provider has been rejected, and who need an independent technical report to escalate the matter under Section 75 of the Consumer Credit Act, to the Financial Ombudsman Service, or against an Insurance-Backed Guarantee.

It is structured for use by claims firms, solicitors, ombudsman case handlers, and finance providers — produced by an assessor with no commercial relationship with any installation or removal company.

What the report covers

Full independent loft inspection — foam type, condition, coverage, adhesion
Calibrated moisture meter readings (%MC) per timber location
Protmex HT607 psychrometer readings at loft apex — RH, dew point, wet bulb
Ventilation pathway assessment — eaves, ridge, soffits
Photographic record cross-referenced to findings
BBA certificate cross-reference — installation vs product certification
Document and handover-pack review — hygrothermal analysis, warranty, IBG paperwork, installer certifications
Fact-vs-opinion separation throughout the written report

What you can do with this report

Submit as supporting evidence in a Section 75 claim with your credit card or finance provider
Submit to the Financial Ombudsman Service alongside a rejected complaint
Use to support an Insurance-Backed Guarantee (IBG) claim where the installer has ceased trading
Provide to a claims firm or solicitor instructed on the case
Keep as a permanent independent record of what was installed at your property

Evidence — not a guaranteed outcome

The report documents what is in your loft and what the paperwork does — or does not — show, measured against the BBA certificate conditions and the standards that applied at the time of installation.

Whether a Section 75 claim, FOS complaint, or IBG claim succeeds is for your credit provider, the ombudsman, or the insurer to decide. SprayFoamCheck provides the independent technical evidence that decision rests on. The findings are what they are — favourable or not.

What this report is not

×Not legal advice — instruct a solicitor or regulated claims firm for that
×Not a guarantee of refund or claim success
×Not a RICS valuation or structural engineer's assessment
×Not produced by anyone with a financial interest in installation or removal

Frequently asked questions

See an example anonymised report (PDF) →Installer ceased trading? See IBG / Section 75 route →Standard Spray Foam Inspection →How it works →Recent inspections →

Ready to evidence your claim?

Covering North West England and North Wales. Fixed fee £295. Report within 48–72 hours of inspection.

07349 718935

Google Reviews

What our clients say

5.0 from 8 clients on Google

Posted on Google

Jan was extremely helpful. Talked us through the issues with spray foam very clearly and produced a detailed report with recommendations for next steps. He also followed up with an after sales call, and advised that he was there to help with any further advice that we may need. I would highly recommend.

Julie McConnell

August 2026

Posted on Google

WOW, What top notch service.... We have had no idea where to turn since the absolute mess provided by The spray foam installation. I found Sprayfoamcheck online and contacted Jan who has been professional and helpful from day one. His report and guidance has helped us start the ball rolling toward getting past the last two years of the mess we were left with physically and monetarily... 110% recommend this company and once we have established closure with this, i will provide a further update. THANK YOU !!!

Paul Barnett

August 2026

Posted on Google

If you are looking to get your Spray foam insulation independently checked then I can highly recommend Jan. The inspection report he provided was comprehensive, well-structured, and easy to understand. He carried out a thorough assessment, clearly identifying the condition of the spray foam insulation and explaining the findings with supporting photographs and detailed observations. The recommendations were practical, unbiased and extremely helpful, giving me confidence in the report's accuracy. Even after his inspection and report, I was able to contact him with any queries which he was more than happy to help with. He is worth every penny!

Jason Di Mascio

July 2026

Posted on Google

I cannot recommend Jan at Spray Foam Check highly enough. From start to finish, his professionalism, expertise, and dedication have been outstanding. The report he produced for me was incredibly thorough and detailed—far beyond anything I expected. Every aspect was carefully evidenced, clearly explained, and presented with a level of precision and care that has given me real confidence in moving forward with my claim. It's clear that Jan puts a huge amount of time and effort into his work, and it truly shows. What stood out most was not just the quality of the report, but the genuine commitment behind it. I felt fully supported throughout the process, and the final report is an invaluable document that I know will make a significant difference in resolving my situation. If you are looking for someone knowledgeable, diligent, and genuinely invested in achieving the best outcome for you, I wouldn't hesitate to recommend Jan. Thank you again—your work has made a huge difference to us.

Lel Brady

June 2026

Posted on Google

After Jan had surveyed the work done in my loft by , he produced a damning report (30 pages) of all the terrible work had done and, thanks to Jan, I was able to get a full refund from , which I can now use to get the work done by a reputable company. Jan was extremely thorough throughout & I am extremely grateful to him – he is a superstar!

Kim Adamson

June 2026

See all our reviews on Google →

Why are all our reviews on Google?

Simple: Google reviews are the one thing we can't control. We can't edit them, hide them, or choose which ones you see. Every review comes from a verified Google account and is published unedited, in public, where anyone can read it.

We built SprayFoamCheck on independence — no removal arm, no referral fees — so our reviews sit on the one platform where we have no say over what's shown. If a review site let us filter or curate, it wouldn't prove anything.

Still on the fence? Don't take this page's word for it. Read what other homeowners wrote, straight from the source — then decide.

Read our Google reviews →